NEW SOUTH WALES Unit 3, 33 Heathcote Road, Moorebank 2170
Tel: (02) 9136-0000
All items are shipped within 24 hours of payment receipt, except on weekends, as mutually agreed, or as may be otherwise stated.
A free pick-up option is avaialble from our Campbellfield VIC, Rocklea QLD, or Moorebank N.S.W. warehouses. Please contact us to confirm stock is available prior to your arrival. You will need to present a government issued I.D., for all prepaid pick-ups.
Should you choose free pick up and your item is not in stock at your chosen location, a free stock transfer is available. Stock transfers occur on a weekly basis and will require additional handling time.
Items can be combined to reduce shipping costs.
Some remote areas will incur additional shipping charges. These include, but are not limited to; N.T., Far North QLD and remote W.A. If you live in a remote area, please contact us to confirm whether additional shipping charges will apply to your order.
Should you require any additional information, click here to email our customer service team, or phone your nearest OCAM 4x4 Accessories store.
RETURN & WARRANTY
Warranty by Roadsafe 4WD
If there is a Warranty Claim on our products, we will try to make the process quick and easy. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The majority of Passenger Vehicle steering & suspension products as distributed by Specialist Wholesalers Pty. Ltd. trading as Roadsafe (RSV), including Roadsafe, O.E.M. Products and 555 Sankei Japan brands, carry a 36 month / 100,000kms (whichever occurs first) warranty. 4WD, Taxi and Commercial Vehicle steering & suspension products as distributed by RSV, including Roadsafe, O.E.M. Products and 555 Sankei Japan brands, carry a 24 month / 40,000kms (whichever occurs first) warranty. This warranty is applicable to components supplied for specific applications as listed in the Roadsafe/OEM Components Manual, from date of purchase by original purchaser. If any item as covered by this warranty, correctly selected and fitted by qualified persons (Registered and Accredited Mechanic), fails to operate in the manner for which is was designed due to manufacturers defect in workmanship or materials, the item may be returned to the source of purchase with original invoice. The original purchaser will contact RSV and, if the warranty claim is found to be acceptable, will receive replacement item free of charge. RSVÕs sole responsibility relating to the terms of this warranty, if any, shall be the replacement of the particular product as indicated. RSV assumes no responsibility for damages or failure due to improper selection, installation, mishandling, severe off-road use, abuse, labour claims or any consequential damages.
There are various items within the range whereby 36 month/100,000 or 24 month/40,000 kms warranty terms are not applicable Ð this exclusion relates specifically to items used in 4WD off-road applications and items with inherent design characteristics from genuine, whereby the loads and conditions to which the joint is subjected means normal warranty conditions cannot apply. These items will be managed on a case by case basis as/if required. All ball joints that have been designed by the OE supplier to be in a Ôload carrying tension positionÕ will be covered by a 12 month / 20,000 kms warranty (whichever occurs first). This includes, but is not limited to, BJ3562L, BJ3562R, BJ55, BJ426, BJ426L+ARM , BJ426R+ARM, BJ3396R , BJ3396L etc. Items fitted to vehicles with wheel and/or suspension design changes from standard are excluded from warranty. Such suspension design changes include either the lifting or lowering of vehicles. Such wheel changes predominately mean the fitment of wheels and tyres larger than standard. Unfortunately, some wheel or suspension design changes, alter both the steering geometry and forces applied to existing components that can have an effect on individual components, that have been manufactured to specific tolerances and operating angles. This warranty statement incorporates the exclusive expression of warranties by RSV and is in lieu of any and all other warranties expressed or implied.
RSV prepares component manuals and catalogues (including online catalogue) as a general reference guide only, and users should independently ascertain the suitability of each product for a particular application. IF YOUR VEHICLE IS MODIFIED IT IS UP TO YOU TO DETERMINE IF ROADSAFE PRODUCTS WILL FIT WITH YOUR MODIFICATIONS. AS THERE ARE MANY AND NUMEROUS OPTIONS FOR LIFT AND OTHER ACCESSORIES THAT MIGHT REQUIRE ADDITIONAL MODIFICATIONS TO ENABLE FITMENT. RSV ASSUMES NO RESPONSIBILITY FOR IMPROPER FITMENT DUE TO VEHICLE MODIFICATIONS FROM STANDARD. ManufacturersÕ names and numbers are used for reference purposes only. Listing of products in RSV manuals and catalogues (including online catalogue) does not imply that any such parts are available for supply by RSV. The information contained in RSV manuals and catalogues (including online catalogue) is correct to the best of our knowledge and belief, having been compiled from official sources and those which we believe to be reliable. However, because of the possibility of human error, misinformation and vehicle changes/updates, we do not guarantee the accuracy, suitability or completeness of any information contained therein, and do not assume any responsibility for possible error. All drawings, illustrations and measurements as listed in RSV manuals and catalogues (including online catalogue) are to be used as a general guide only. RSV assumes no responsibility for errors or omissions and is not liable for any loss or damages resulting from the use of any RSV manual or catalogue (including online catalogue).
Roadsafe 4WD branded Compressors carry a 10 year limited* warranty. *Applicable to original purchaser with presentation of purchase invoice and excluding normal wear and tear items including finish, gauge, bag, hose, fittings and accessories. The warranty will not apply where (a) the product has been altered, repaired, modified or installed/operated incorrectly; (b) fault cannot be found by Roadsafe or a Roadsafe representative; (c) product showing signs of overheating, misuse/abuse, neglect or accidental damage; (d) product was used for a purpose other than intended use; (e) product has been subject to water ingress, humidity, abnormal environmental conditions or excessive heat of cold or (f) used in commercial, agricultural, mining or industrial applications.
Agency line items distributed by RSV are covered by the specific Manufacturers Warranty applicable to the relevant brand.
Reviews
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NEW SOUTH WALES Unit 3, 33 Heathcote Road, Moorebank 2170
Tel: (02) 9136-0000
All items are shipped within 24 hours of payment receipt, except on weekends, as mutually agreed, or as may be otherwise stated.
A free pick-up option is avaialble from our Campbellfield VIC, Rocklea QLD, or Moorebank N.S.W. warehouses. Please contact us to confirm stock is available prior to your arrival. You will need to present a government issued I.D., for all prepaid pick-ups.
Should you choose free pick up and your item is not in stock at your chosen location, a free stock transfer is available. Stock transfers occur on a weekly basis and will require additional handling time.
Items can be combined to reduce shipping costs.
Some remote areas will incur additional shipping charges. These include, but are not limited to; N.T., Far North QLD and remote W.A. If you live in a remote area, please contact us to confirm whether additional shipping charges will apply to your order.
Should you require any additional information, click here to email our customer service team, or phone your nearest OCAM 4x4 Accessories store.
RETURN & WARRANTY
Warranty by Roadsafe 4WD
If there is a Warranty Claim on our products, we will try to make the process quick and easy. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The majority of Passenger Vehicle steering & suspension products as distributed by Specialist Wholesalers Pty. Ltd. trading as Roadsafe (RSV), including Roadsafe, O.E.M. Products and 555 Sankei Japan brands, carry a 36 month / 100,000kms (whichever occurs first) warranty. 4WD, Taxi and Commercial Vehicle steering & suspension products as distributed by RSV, including Roadsafe, O.E.M. Products and 555 Sankei Japan brands, carry a 24 month / 40,000kms (whichever occurs first) warranty. This warranty is applicable to components supplied for specific applications as listed in the Roadsafe/OEM Components Manual, from date of purchase by original purchaser. If any item as covered by this warranty, correctly selected and fitted by qualified persons (Registered and Accredited Mechanic), fails to operate in the manner for which is was designed due to manufacturers defect in workmanship or materials, the item may be returned to the source of purchase with original invoice. The original purchaser will contact RSV and, if the warranty claim is found to be acceptable, will receive replacement item free of charge. RSVÕs sole responsibility relating to the terms of this warranty, if any, shall be the replacement of the particular product as indicated. RSV assumes no responsibility for damages or failure due to improper selection, installation, mishandling, severe off-road use, abuse, labour claims or any consequential damages.
There are various items within the range whereby 36 month/100,000 or 24 month/40,000 kms warranty terms are not applicable Ð this exclusion relates specifically to items used in 4WD off-road applications and items with inherent design characteristics from genuine, whereby the loads and conditions to which the joint is subjected means normal warranty conditions cannot apply. These items will be managed on a case by case basis as/if required. All ball joints that have been designed by the OE supplier to be in a Ôload carrying tension positionÕ will be covered by a 12 month / 20,000 kms warranty (whichever occurs first). This includes, but is not limited to, BJ3562L, BJ3562R, BJ55, BJ426, BJ426L+ARM , BJ426R+ARM, BJ3396R , BJ3396L etc. Items fitted to vehicles with wheel and/or suspension design changes from standard are excluded from warranty. Such suspension design changes include either the lifting or lowering of vehicles. Such wheel changes predominately mean the fitment of wheels and tyres larger than standard. Unfortunately, some wheel or suspension design changes, alter both the steering geometry and forces applied to existing components that can have an effect on individual components, that have been manufactured to specific tolerances and operating angles. This warranty statement incorporates the exclusive expression of warranties by RSV and is in lieu of any and all other warranties expressed or implied.
RSV prepares component manuals and catalogues (including online catalogue) as a general reference guide only, and users should independently ascertain the suitability of each product for a particular application. IF YOUR VEHICLE IS MODIFIED IT IS UP TO YOU TO DETERMINE IF ROADSAFE PRODUCTS WILL FIT WITH YOUR MODIFICATIONS. AS THERE ARE MANY AND NUMEROUS OPTIONS FOR LIFT AND OTHER ACCESSORIES THAT MIGHT REQUIRE ADDITIONAL MODIFICATIONS TO ENABLE FITMENT. RSV ASSUMES NO RESPONSIBILITY FOR IMPROPER FITMENT DUE TO VEHICLE MODIFICATIONS FROM STANDARD. ManufacturersÕ names and numbers are used for reference purposes only. Listing of products in RSV manuals and catalogues (including online catalogue) does not imply that any such parts are available for supply by RSV. The information contained in RSV manuals and catalogues (including online catalogue) is correct to the best of our knowledge and belief, having been compiled from official sources and those which we believe to be reliable. However, because of the possibility of human error, misinformation and vehicle changes/updates, we do not guarantee the accuracy, suitability or completeness of any information contained therein, and do not assume any responsibility for possible error. All drawings, illustrations and measurements as listed in RSV manuals and catalogues (including online catalogue) are to be used as a general guide only. RSV assumes no responsibility for errors or omissions and is not liable for any loss or damages resulting from the use of any RSV manual or catalogue (including online catalogue).
Roadsafe 4WD branded Compressors carry a 10 year limited* warranty. *Applicable to original purchaser with presentation of purchase invoice and excluding normal wear and tear items including finish, gauge, bag, hose, fittings and accessories. The warranty will not apply where (a) the product has been altered, repaired, modified or installed/operated incorrectly; (b) fault cannot be found by Roadsafe or a Roadsafe representative; (c) product showing signs of overheating, misuse/abuse, neglect or accidental damage; (d) product was used for a purpose other than intended use; (e) product has been subject to water ingress, humidity, abnormal environmental conditions or excessive heat of cold or (f) used in commercial, agricultural, mining or industrial applications.
Agency line items distributed by RSV are covered by the specific Manufacturers Warranty applicable to the relevant brand.
Be The First To Review This Product!
Help other The OCAM Group Pty Ltd users shop smarter by writing reviews for products you have purchased.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The OCAM Group Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
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